Contact & Support
We're here to help
Before You Contact Us
Check our FAQ page for answers to common questions about:
- How to create an account
- How the one-mic system works
- Starting and joining conversations
- Technical troubleshooting
- Account deletion
Report an Issue
If you're experiencing a bug or technical issue, please include:
- Your device model (e.g., iPhone 14, Samsung Galaxy S23)
- Your operating system version
- What you were doing when the issue occurred
- Any error messages you saw
- Screenshots if possible
Report Violations
To report content or behavior that violates our Community Guidelines:
- Use the in-app report feature for fastest response
- Email moderation@vaani.us for serious violations
- Include as much detail as possible about what you observed
Expected Response Times
General inquiries
24-48 hours
Account issues
24 hours
Technical issues
24-48 hours
Urgent reports (safety)
12 hours