Privacy Policy

Last Updated: April 22, 2026

Introduction

Vaani ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

Personal Information

  • Account Information: Name, email address, profile photo
  • Authentication Data: Information from third-party login providers (Google, Facebook, Apple)

Device and Usage Information

  • Device identifiers and type
  • Operating system and version
  • App usage statistics and interaction data

Media and Content

  • Camera Access: Used for live conversation broadcasting
  • Microphone Access: Used for audio during conversations
  • Photo Library: Used for profile photos and thumbnails

Third-Party Services

We use the following third-party services:

  • Firebase: Authentication, database, analytics, crash reporting
  • Agora: Real-time video/audio communication
  • Ably: Real-time messaging
  • X (Twitter) API: Sign-in-with-X authentication, handle verification, and retrieval of publicly available profile information when you authorize it or when a user creates a campaign or challenge naming an X user

Publicly Available Information in User-Generated Proposals

Vaani hosts user-generated campaigns and challenges — proposals for conversations between named individuals. When a user creates a proposal that names another person, Vaani may display publicly available information about that person, including:

  • The person's name
  • Their public social media handle (e.g., X/Twitter handle)
  • Their public profile photo retrieved via the X (Twitter) API

This information is used solely to populate the proposal and to make clear which individual is being proposed. It is not used for advertising, profiling, or any secondary purpose.

Opt-Out for Named Individuals

If you are named in a campaign, challenge, or other user-generated surface on Vaani and you do not want to be featured, you may request removal via our Opt-Out page. We honor requests within 24 hours for California and New York residents and within 48 hours for all others. No legal demand is required.

Your Data When You Sign In With X

When you authenticate via X (Twitter) sign-in, we receive and store only the fields X provides in its standard authentication response: your X user ID, display name, handle, and profile photo URL. We do not receive your password. We do not post to your X account without your explicit action.

How We Use Your Information

  • To provide and maintain our service
  • To authenticate your identity
  • To enable live conversation functionality
  • To improve our services
  • To send push notifications (with your consent)
  • To respond to support requests

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers who assist in operating our app
  • Legal authorities when required by law
  • Other users (profile information you choose to make public)

Data Retention

We retain your data for as long as your account is active. You may request deletion at any time.

Your Rights

GDPR (EU Users)

  • Right to access your data
  • Right to rectification
  • Right to erasure
  • Right to data portability
  • Right to object to processing

CCPA (California Users)

  • Right to know what data we collect
  • Right to delete your data
  • Right to opt-out of sale (we do not sell data)
  • Right to non-discrimination

Children's Privacy

Vaani is not intended for children under 13. We do not knowingly collect data from children under 13.

Push Notifications

We may send push notifications about conversations, updates, and community activity. You can opt out in your device settings.

Security

We implement industry-standard security measures to protect your data.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes.

Contact Us

For privacy-related questions: